Privacy.
What happens to the details and drawings you send us, in plain terms.
Last updated
Who we are
This website is run by SPR SIP Systems Pty Ltd (ABN 77 703 492 844), 3/19 Masonry Way, Malaga WA 6090. In this notice, "we" and "SPR" mean SPR SIP Systems. You can reach us about anything here at info@sprsipsystems.com.au or on 0404 365 395.
What we collect
We only collect what you choose to send us:
- your name, company, email address, phone number and project location;
- details about your project, your role and the stage it is at;
- drawings and other files you attach, which can include site addresses and other people's names;
- for the designer's guide, your email address and role.
This site does not use analytics or advertising cookies, and it does not create accounts.
How it reaches us
When you send a form on this site, your details and any drawings you attach go from our website straight to our team as an email. That email is delivered by Resend, an email delivery service based in the United States, which processes it on our behalf and may handle it outside Australia. If you email us directly instead, your message travels through your email provider and ours like any other email.
What we use it for
- to review your drawings and reply with a feasibility summary and indicative pricing;
- to talk to you about that project, including a quote and, if it goes ahead, the supply of panels;
- to send you the designer's guide, if you asked for it.
We do not sell your information or use it for unrelated marketing.
Who we share it with
Only people who need it to review or price your project, such as structural engineers or drafting contractors working for us, and only for that purpose. We may also share it if the law requires us to.
Services outside our control
This site loads its fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google when a page opens. Google's own privacy policy applies to that connection. Our email is held by our email provider, which may store data outside Australia.
How long we keep it
We keep enquiry emails and drawings for as long as we need them for the project, and for any period the law requires for business records. You can ask us to delete them sooner where we are not required to keep them.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you by emailing info@sprsipsystems.com.au. If you are unhappy with how we have handled your information, tell us first and we will respond within 30 days. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner.